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Privacy Policy

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at Our Company Email.

At www.steamyconcepts.com we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information is collected and recorded by www.steamyconcepts.com and how we use it.

Gathering Information

Steamy Concepts may gather information that you voluntarily provide using our online forms or Live Chat which may include first name, last name email, phone numbers etc. This information will only be used within Steamy Concepts for exclusively customer service and billing. Steamy Concepts may also use technologies on inserted information to inquire on customer behavior and user experience on our website.

Emails & Email Marketing

Steamy Concepts uses email marketing to volunarily provided emails during online and offline bookings. Steamy Concepts may email you to inquire  on our services provided to you for quality control purposes within our company. In addition, Steamy Concepts may give you an opportunities to receive special deals and coupons using email marketing. You may choose to opt out any time by clicking the “unsubscribe” link at the bottom of your email.

Hotjar Technology

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Hotjar cannot see or use user inserted personal information. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Cookies and Web Beacons
www.steamyconcepts.com uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser. To learn more detailed information on behavioral targeting, or to opt-out of behavioral targeting, you can visit www.youradchoices.com.

Third-Party Usage

Steamy Concepts will NEVER sell your provided information to any third party or advertising firms outside of Steamy Concepts. In an event of a criminal investigation, Steamy Concepts reserves the right to disclose information needed for legal procedures, investigations, or regulations in order to protect the interests of the public and the welfare of the company.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we personal and non-personal information, that information is encrypted and transmitted to us securely. You can verify this by looking for a lock icon in your web browser’s address bar, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers and programs on which we store personally identifiable information are kept in a secure environment.

Online Privacy Policy Only
This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there.
This policy does not apply to any information collected offline or via channels other than this website.

Consent
By using our website, you hereby consent to our privacy policy and agree to its terms.

Update
Should we update, amend or make any changes to our privacy policy, those changes will be posted here.